logicview crm

Cancellation & Refund Policy

Effective Date: 03-04-2025

This Cancellation & Refund Policy applies to all purchases made on LogicviewCRM.com, a product of Logicview IT Solutions (OPC) Pvt Ltd ("Company," "we," "our," or "us"). By using our services, you agree to the terms outlined below.

1. Cancellation Policy

1.1 Subscription Services: Users may cancel their subscription at any time through their account settings. However, cancellations will only take effect at the end of the current billing cycle.

1.2 One-Time Purchases: Orders for one-time products or services cannot be canceled once payment is processed.

1.3 Service Modifications: We reserve the right to modify, suspend, or discontinue any part of the service without prior notice.

2. Refund Policy

2.1 No Refunds for Subscription Services: Payments for subscription-based services are non-refundable. Once a payment is processed, it cannot be reversed.

2.2 Refunds for Technical Issues: If a user experiences a major technical issue preventing them from using our services, they may request a refund. Such requests will be reviewed on a case-by-case basis.

2.3 Eligibility for Refunds:

• Refund requests must be made within [3] days of the transaction.

• Refunds will not be granted for change of mind, incorrect purchases, or lack of usage.

• Users must provide valid reasons and supporting evidence for their refund request.

2.4 Processing Refunds: Approved refunds will be processed within [10] business days to the original payment method.

3. Chargebacks & Disputes

3.1 Users agree to contact us before initiating any chargeback or dispute with their payment provider.

3.2 Unauthorized chargebacks may result in account suspension or termination.

4. Changes to This Policy

4.1 We reserve the right to update or modify this policy at any time without prior notice.

4.2 Continued use of our services after changes are made constitutes acceptance of the revised policy.

5. Contact Information

If you have any questions regarding our Cancellation & Refund Policy, please contact us at:

Logicview IT Solutions (OPC) Pvt Ltd

H.No 8-2-65, JK Plaza,

RNT Road, Chowrastha,

Warangal, Telangana 506002, India

info@logicview.in

+91 90526 11545